Last Updated: March 13, 2025

At Power Beauty Unlimited, customer satisfaction is our priority. However, due to the nature of our products, all sales are final. Please review our refund policy carefully before making a purchase.

1. No Refunds, Returns, or Exchanges

• All sales are final. We do not offer refunds, returns, or exchanges on any products.
• Once an order is placed, it cannot be canceled or modified.

2. Defective or Damaged Products

If you receive a defective or damaged item, you must report it within 3 days of delivery for a possible resolution.

How to Report a Defective or Damaged Product:

1. Email us at support@powerbeautyunlimited.com within 3 days of receiving your order.
2. Include the following details:
   • Your order number
   • Clear photos of the defective or damaged item
   • A brief description of the issue
3. We will assess the issue and may offer a replacement or store credit at our discretion.

Claims made after the 3-day window will not be accepted.

3. Non-Returnable & Non-Refundable Items

For hygiene and safety reasons, the following items cannot be returned, refunded, or exchanged unless defective:

• Custom or personalized products
• Hairpieces, wigs, or hair loss solutions
• Lace adhesive and wig accessories
• Digital products or services
• Gift cards

4. Warranty Information

• Some products may come with a limited warranty, as stated in their descriptions.
• If a warranty applies, we will repair or replace the product at our discretion.
• Warranty claims must include proof of purchase.

5. Contact Information

For any concerns regarding defective or damaged items, please contact us:
Website: www.powerbeautyunlimited.com
Email: support@powerbeautyunlimited.com
Phone: 518-290-7557